How to claim insurance if be involved surrounded by RTA?

i have been hit by a private black cab and my insurance company has ditched me.how do i go roughly speaking to make a cliam

Answers:    What, you didn't like the answers you get the first time you asked?

Again: One really has nothing to do beside the other, although I would take whatever steps are needed to kind sure you are legally covered by insurance.

But you are not paying out since you are not at fault, the individual who hit you from behind is. Get the police report, find out who covers the taxi company, acquire an estimate of what your repairs will be, and file a claim for that amount.
How and why has your insurance company "ditched you"? Were you not insured?
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